Notifications

Notification System

The platform keeps you informed about important activities, updates, and deadlines through a comprehensive notification system.

Notification Types

Programme Notifications

• New content published in your enrolled programmes
• Programme announcements and updates
• Cohort start and end dates
• Application status changes

Course Notifications

• New modules or pages added
• Assignment deadlines approaching
• Course completion milestones
• Comments on your submissions

Event Notifications

• Event registration confirmations
• Event reminders (24 hours and 1 hour before)
• Event cancellations or changes
• Post-event feedback requests

Mentor Notifications

• Session booking confirmations
• Session reminders
• Session cancellations or rescheduling
• New mentor availability in your areas of interest

Resource Notifications

• New resources in your followed topics
• Comments on resources you've saved
• Resource updates or corrections

Social Notifications

• Replies to your comments
• Mentions in discussions
• New followers or connections

Notification Channels

In-App Notifications

Access in-app notifications:

1. Click the bell icon in the top right
2. View unread notifications
3. Click any notification to jump to the related content
4. Mark as read or dismiss

Notification Actions

• Mark as Read: Clear the notification
• Dismiss: Hide the notification
• Mark All as Read: Clear all notifications at once

Email Notifications

Configure email preferences in Settings:

• Immediate: Receive emails as notifications occur
• Daily Digest: One email per day with summary
• Weekly Digest: One email per week with summary
• Off: No email notifications

Push Notifications

If using the mobile app:

1. Enable push notifications in device settings
2. Configure which notification types to receive
3. Set quiet hours to avoid disruptions

Managing Notifications

Notification Preferences

Customize what notifications you receive:

1. Go to Settings → Notifications
2. Toggle notification types on/off
3. Set your preferred delivery channel for each type
4. Save your preferences

Notification Filtering

Filter notifications by:

• Type: Programmes, Events, Mentors, etc.
• Read Status: Unread, Read, or All
• Date Range: Last 7 days, Last 30 days, All time

Notification Search

Search your notification history:

• Use the search bar in the notifications panel
• Search by keyword, programme name, or date
• View full notification history

Best Practices

Recommended Settings

For optimal experience:

• ✅ Enable event reminders (avoid missing sessions)
• ✅ Enable mentor session notifications (manage bookings)
• ✅ Enable deadline reminders (stay on track)
• ✅ Use daily digest for updates (reduce email volume)
• ❌ Disable social notifications if they're distracting

Staying Organized

• Check notifications daily
• Act on important items immediately
• Archive or dismiss processed notifications
• Use filters to focus on specific types

Quiet Hours

Set quiet hours to avoid notifications during:

• Sleep hours
• Focus time
• Meetings

Configure in Settings → Notifications → Quiet Hours

Troubleshooting

Not receiving notifications?

1. Check your notification preferences are enabled
2. Verify your email address is correct
3. Check spam/junk folders for emails
4. Ensure push notifications are enabled on your device

Receiving too many notifications?

1. Switch to daily or weekly digests
2. Disable non-critical notification types
3. Unfollow topics or programmes you're no longer interested in

Missing important notifications?

• Mark programmes/events as High Priority
• Enable immediate emails for critical types
• Set up calendar reminders as backup

Next Steps

With notifications configured:

• Start learning
• Book mentor sessions
• Register for events